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BCH Employment Opportunities
Job Responsibilities
- Manage all RP program staff.
- Provide leadership and accountability through intensive staff management, training, and evaluation.
- Ensure the effectiveness and efficiency of services provided and oversee the quality control of the programs.
- Ensure the Matching Grant program is fully integrated part of the whole R&P program
- Ensure consistent, timely, and effective communication between program staff and other departments to ensure efficient workflow and timely services to clients.
- Ensure Reception and Placement case closure at 90 days after arrival. Completes case assurances and track refugee arrival dates.
- Completes US tie assessments and allocates cases to specific case managers.
- Makes sure all case information is entered correctly and timely in the clients list and database.
- Provide intensive support regarding the maintenance of housing relationships and opportunities.
- Collaboratively address program challenges and implement solutions, in coordination with other managers as needed.
- Attending weekly management meetings and provide program updates to the management team.
- Attend network meetings and maintain regular communications with the representatives from ECDC, State and Counties and resolve any issues that might arise while delivering the services.
- Report program changes to the director, management team, program staff and all staff as necessary.
- Represent ECDC/BCH programs at meetings with partners, funders and other organizations.
- Provide back-up support for RP case managers.
Job Responsibilities
- Receive arrival notification and plan for pick-up, housing, temporary housing, and other logistics for each client in coordination the R&P team.
- Maintain and disperse information about flight arrivals, temporary housing, long term housing and initial meals and groceries for BCH clients
- Secure and furnish safe, sanitary and affrodable housing for new arrivals and perform purchasing of supply list items (food, cleaning supplies, toiletries, etc.) as necessary.
- Coordinate logistics of apartment set-ups, including ordering furniture and supplies and arranging delivery.
- Pick up new arrivals from airport and transport clients to their apartments.
- Provide housing orientation to new arrivals.
- Provide transportation assistance to necessary medical appointments and show newcomers how to use the area’s public transportation system.
- Conduct targeted outreach to potential property managers with goal of increasing BCH’s opportunities to appropriate housing for newly arrived families
- maintain ongoing relationships with existing property managers to ensure mutually beneficial partnerships between housing providers.
- Arrange for utility hook-up. Ensure new families have appropriate digital access upon arrival, including low-cost or subsidized internet and devices/technology to access services remotely as needed.
- Ensure furniture and household goods donated in-kind are distributed to new arrivals in a timely and equitable manner.
- Attend routine staffing meetings with supervisor and report on ongoing service delivery, outcomes and escalated issues.
- Participate in the community-wide activities that promote BCH’s goals.
- Assist R&P Program/Case Manager with any tasks pertaining to above responsibilities.
- Attend network meeting and maintain regular communications with the representatives from ECDC, state and counties and resolve any issues that might arise while delivering the services.
- Represent ECDC/ BCH programs at meetings with partners, funders and other organizations.
Job Responsibilities
- Conduct home visits and provide assessment of client’s current living situation; document findings in client’s case files.
- Make appropriate referrals to social service agencies, community resources and other organizations according to program guidelines.
- Assist with management of medical health needs for clients with escalated health concerns.
- Provide one-on-one and group socio-cultural orientation and crisis intervention on such topics as maintaining a safe, clean home; health; care of infants and children; shopping and budgeting; raising children in the United State school system.
- Provide access to interpretation and translation services in refugee languages.
- Document each client’s case through forms and case notes, indicating all contacts made with and on behalf of clients in order to provide internal and external evaluations of program accomplishments.
- As a member of the casework team, assist when needed with airport pick-ups, 24-hour home visits and home and personal safety orientations.
- Assist clients with lease signings and renewals; arrange for interpretation as needed.
- Ensure compliance with case file management and reporting requirements and assist with ongoing case file quality assurance review.
- Provide back-up support for other case managers.
- Teach cultural orientation curriculum to newly-arriving refugees.
- Assist in the development and ongoing modification of the cultural orientation curriculum to ensure it remains relevant to the changing needs of clients and any changes to the welcoming community.
- Manage relationships with key community partners to ensure that curriculum is accurate and relevant, and to ensure that the curriculum includes guest speakers and other experts-Immigration Legal Services staff, local police departments, school districts, and public transportation.
- Conduct pre- and post- program assessment with refugee participants. Share findings from the post program assessment with each refugee’s team in a timely manner and track outcomes for reporting purposes.
- Participates in developing long-term planning and policies for the program.
- Keeps supervisors informed of trends, issues, and developments in providing services.
- Maintains case notes documenting all contact with clients and other parties involved with cases and adheres to strict confidentiality surrounding client information and records.
- Coordinate interpretation services for all cultural orientation sessions.
- Ensure compliance with federal, state, and local requirements to ensure that all such requirements are met by the cultural orientation program.
- Complete narrative reports and assist with proposal writing as needed.
Job Responsibilities
- Answer and direct incoming telephone calls. Take messages and answer basic questions.
- Assist with safety and security measures as required.
- Order and maintain stock of needed office supplies. Review inventory and monitor prices.
- Greet visitors, ascertain their needs, answer basic questions, and direct them to the appropriate staff person or department.
- Maintain office equipment including copier, fax, printer, scanner and projector in good working order. Arrange for maintenance and repair as needed.
- Maintain donations inventory.
- Responsible for making ID badges and maintaining office photo lists.
- Liaise with building super on maintenance concerns. Monitor ongoing required maintenance.
- Liaise with cleaning company on daily service.
- Serve as first point of contact for IT issues, maintain familiarity with servers, network router, and other system equipment. Monitor telephone system; update voice mail and extensions as needed for new staff, and maintain office phone list.
- Ensure new staff and interns have access to ID cards, swipe cards and office keys.
- Coordinate calendaring and use of shared spaces such as conference rooms.
- Receive and distribute mail. Process outgoing mail and deposit in mailbox on daily basis.
- Comply with agency policies and protocol – Other tasks and projects as directed by Supervisor
Job Responsibilities
- Develop and maintain a directory of local mental health and suicide prevention service providers.
- Collaborate with identified service providers to ensure a sustainable network of providers.
- Recruit youth participants for QPR and advanced mental health training programs.
- Identify, recruit and engage trainers and mental health professionals for the project.
- Coordinate and facilitate training and educational sessions.
- Research and secure venues for town hall discussions on mental health and suicide prevention; identify and recruit panelists.
- Conduct outreach to community, schools and youth organizations to recruit participants for discussion.
- Create engaging social media content for platforms like Facebook, Instagram, Snapchat, etc. aimed at youth.
- Identify and recruit external mental health service providers for cultural orientation and training.
- Contribute to the design of curriculum for cultural training of mental health providers.
- Partner with schools and other organizations to identify youth with mental health issues; connect individuals in need with appropriate mental health services.
- Administer pre- and post-session surveys and assist in data analysis and reporting.
The College of Health, Lehigh University, is seeking to fill a posi9on for a full-time research scientist for a community-based participatory research project on older adult refugee mental health in collaboration with the Bhutanese Community in Harrisburg. As part of a multidisciplinary team of social epidemiologists, biostatisticians, public health practitioners, and ethnic-Nepali Bhutanese with a refugee life experience, the selected candidate will provide scientific support for a five-year study funded by the National Institute of Aging and focused on mental health of aging ethnic-Nepali Bhutanese in central Pennsylvania.
The candidate will be jointly supervised by Dr. Rochelle Frounfelker in the College of Health, Lehigh University, and Tej Mishra, MPH, Executive Director of the Bhutanese Community in Harrisburg (BCH), PA. The research scientist will assist the Principal Investigator (Frounfelker) and Co-Investigator (Mishra) with conducting engagement and outreach ac9vi9es with the Bhutanese community in central PA, hiring and supervising community research assistants, building and maintaining a Community Advisory Board, sePng research and community meeting agendas, keeping track of progress (aims and deliverables), assisting with travel arrangements for the project team, and coordinating logistics for both quantitative and qualitative data collection. The candidate will be required to be available some evenings and some weekends, given study participant schedules and community-facing study ac9vi9es. The position will be located at BCH headquarters in Harrisburg, PA, with some traveled required to Lehigh University in Bethlehem, PA.
Qualifications. Candidates should hold a master’s degree in public health, psychology, or other discipline connected to the broad field of refugee mental health. Ideal candidates will have some coding experience in R, SAS, or STATA and experience in qualitative and/or mixed methods research. Preference will be given to candidates that are fluent in Nepali and have a refugee life experience. It is imperative that the candidate has good communication skills and is interested in collaborating closely with community research team members.
Inquiries can be sent via email to rof222@lehigh.edu and tmishra@bcharrisburgpa.org